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Leading and Managing On Cruise Ships

Written by Crown Institute on August 12th, 2017.      0 comments

Have you ever seen those enormous cruise ships sailing out in the middle of the ocean and felt inspired? There is something special about those cruise liners. The calm, blue ocean slowly drifting into the sunset is an image not too many people can witness.
 

If you’re interested in living that life every day, learn more about a career in cruise ship management.

Cruise ship ready to dock

Managing a Cruise Ship

Like all management positions, managing a cruise ship requires a lot of hard work. The only difference is, you are working out in the ocean and your office is never in one spot. But to be a successful cruise ship manager, you need more than just a love of the ocean.

Available All the Time

From the moment you wake up to the moment you go to sleep, you are always on the move. Managing a cruise ship means you are always on top of things, from monitoring the laundry to reviewing the menu in the restaurants to dealing with patrons and staff. As the manager, it is your job to oversee the inner workings of the ship.

Meetings Fill Your Day

Meetings on the high seas aren’t that different to those on the land, except you will have the calming presence of the ocean to guide you throughout your day. Cruise ship managers may have daily meetings with:
 

  • The Ship’s Captain
  • Hotel managers
  • Cabin crew and staff
  • Revenue officers
  • Heads of various departments

Make sure you’re on top of every one of your meetings. Keep track of when they are and who they’re with and be ready to make active contributions to every conversation. These meetings will help you decide what areas need to be improved on and what recommendations you can make, helping to ensure smooth sailing each and every day.

Comply with Company Guidelines

All cruise line companies have rules and regulations that employees must adhere to. As the manager of the cruise ship, you are at the forefront of these rules. OH&S is an important part of any job and it is up you to ensure all workers and guests are safe while on board. The next time the ship docks, a safety inspector may jump on board and inspect it.

Be Present

An important part of the job as a cruise ship manager is to entertain your guests. You don’t have to be a stand-up comedian; just be present. Generally, you will host a dinner with around 8 guests. This is an opportunity to unwind and enjoy a good meal and drink with your guests. The time you spend together can also be used to discuss any issues they may have. Take their feedback on board or make suggestions on how they can maximise their stay.


Working on a cruise ship may seem like a lot of hard work, and it is. However, with the right training and education, your career will travel far and wide. If you would like to know more about our courses, get in touch with Crown Institute of Studies. Call us on 0800 357 316 or fill out an online enquiry form.
 

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