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New Zealand Certificate in Tourism Level 3

Want a job that lets you travel around the world, and meet exciting new people? Maybe help someone plan their holiday of a lifetime? Come and study Tourism at Crown! 

This entry-level course is designed for students with minimal or no prior experience in the industry. It gives you an overview of the knowledge and skills required to work in this field. The class visits local hotels and tourist attractions such as Kelly Tarltons, Auckland Museum, and the Sky Tower. In addition, seminars by industry leaders, educational trips to popular tourist destinations like Rotorua or Coromandel will provide exposure to the industry, these will all contribute to 30 hours of ‘Real World Experience’, a core part of the course that all students need to complete in order to graduate. This course will give you relevant knowledge and prepare you for employment upon graduation. 

The course consists of 4 modules, which cover: 

  • Customer service and communication 

  • Workplace practices (Team work, time management and legislation) 

  • New Zealand tourism destinations 

  • New Zealand tourism industry 

Students are assessed through a mixture of written assessments, presentations and practical role plays. 

All our courses are eligible for Fees Free study. Please click HERE check your eligibility.

Student Sky Walk
Course summary

Graduates of this qualification will have the skills and knowledge to work in a variety of entry level roles within the Tourism and Travel sector. They will recognise the importance of customer service skills and communication within the travel and tourism industry. Graduates will be able to apply knowledge of major New Zealand tourism destinations and recognise the importance of the travel and tourism industries to the New Zealand economy.

Along with the New Zealand Certificate in Tourism level 3 modules, this course includes:
Crown Institute Cabin Crew module
Study & Work programme (paid work experience)
Variety of field trips and guest speakers throughout the course

Course achievement New Zealand Certificate in Tourism (Level 3) Tourism and Travel strand

Optional Certificates 
Crown Certificate in Cabin Crew
Blue Lagoon Cruises Certificate
Hawaii Tourism Certificate
Hong Kong Specialist Certificate
Tiare Tahiti Specialist Certificate
Pierre & Vacances Expert in Mountains in France Diploma
Pure New Zealand Specialist Certificate
Online Travel Training (OTT) courses (variety of certificates)
Course length 20 Weeks (2 terms of 10 weeks, plus one holiday break)
2020 Course dates 28 Apr - 25 Sep 2020, 2 Jun - 13 Nov 2020, 20 Jul - 18 Dec 2020, 24 Aug 2020 - 12 Mar 2021, 12 Oct 2020 - 16 Apr 2021, 16 Nov 2020 - 4 Jun 2021
Holiday breaks (same as most NZ primary & secondary schools): 10 Apr - 27 Apr 2020, 6 Jul - 17 Jul 2020, 28 Sep - 9 Oct 2020
Summer break: 21 Dec 2020 - 8 Feb 2021
Course times 20 hours per week from 9.00am - 1.00pm or 1.30-5.30pm
Domestic entry requirements You should be 16 years of age or above on the date you start your course.

NCEA Level 2  


Special circumstances, at the discretion of the Academic Head. You will need to demonstrate excellent results is a similar subject, or practical experience that is relevant to Travel and Tourism. 

International student entry requirements

You must be aged 18 years or older when you start the course. 

IELTS (General or Academic) 5.0 with no band lower than 5.0 (or NZQA approved equivalent) as specified by NZQA Rules Click Here

3 years of secondary school or equivalent work experience

Further study To gain the best qualifications possible for your chosen career direction, we recommend speaking with one of our friendly careers counsellors. Students who successfully complete the New Zealand Certificate in Tourism and Travel may wish to continue their studies in any of the following:

New Zealand Certificate in Travel Level 4
New Zealand Certificate in Advanced Food and Beverage Service (Level 4)
New Zealand Certificate in Business Level 4 (Small Business and Administration & Technology) 
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0800 357 316
80 Anzac Avenue
Auckland City 1010
New Zealand